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Frequently Asked Questions

What’s your main product?

We deal in a variety of medical products, such as medical scrubs, scrub sets, lab coats, medical scrub jackets, insulation suits, healthcare gowns, and a variety of medical protective uniforms.

What’s the main characteristics and advantages of your products?

Our medical textiles adopt high‑quality durable fabrics with good breathability, anti‑wrinkle performance and color fastness. We support full customization on fabric, color, logo and style. Strict in‑house quality inspection is implemented for every batch. With rich experience in medical textile export, our items meet international quality standards for hospital and medical distributor clients.

Are you a factory or trading company?

We are a professional manufacturer with our own production workshop. We provide one‑stop OEM & ODM services for global buyers, from fabric sourcing, sample making to mass production and shipment.

What are your transportation?

We support sea freight, air freight and express delivery (DHL / FedEx / UPS). According to order volume, customer’s budget and delivery timeline, we can recommend the most suitable shipping solution.

How are goods packed to ensure safe transportation?

Each piece is packed in individual polybag. Bulk goods are packed in sturdy export‑standard cartons with reinforced sealing. Carton size and weight can be adjusted as per customer requirements to avoid damage during transit.

Do you have an agency/distributor policy?

Yes, we welcome global agents and distributors. We can offer special wholesale pricing, marketing support and flexible cooperation terms for long‑term exclusive or regional partners. Please contact our sales team for detailed agency conditions.

Is there any quantity discount on the price of the product?

Yes, the more you buy, the cheaper it will be. Unit price will be further reduced with larger order quantity. Exact discount can be confirmed based on your order specifications.

What are the terms and pattern of payment?

We accept T/T (Telegraphic Transfer). Normally 30% deposit upon order confirmation, the balance shall be paid before shipment. Other payment terms can be negotiated for long‑term cooperative clients.

What is your MOQ?

Our MOQ depends on styles and customization requirements. For standard in‑stock styles, low MOQ is available. For OEM customized orders, the minimum quantity is generally 100‑300 pieces per style. Welcome to consult us for detailed information.

How long is your lead time ?

Sample lead time is 5‑7 working days. For mass production, lead time is 15‑30 working days after receiving deposit, subject to actual order quantity and customization complexity.

Do you provide product customization?

Yes, OEM and ODM services are fully supported. We can customize fabric, color, size, embroidery / printing logo, style and outer packaging according to your requirements.

Do you provide Free samples?

We do not provide completely free samples. Sample cost will be charged, while sample fee can be refunded when you place formal bulk orders of certain quantity.

What is your sample delivery time and cost?

Sample making needs 5‑7 working days. Sample cost depends on product style and fabric. Freight cost will be charged at customer’s side and calculated based on destination and shipping method.

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